Disclaimer

Disclaimer

Dust Mite Allergy Solutions
ABN: 72 586 099 031
dustmiteallergysolutions.com.au
Last updated: May 2026
Governed by the laws of Queensland, Australia

Australian Consumer Law Notice: Nothing in this Disclaimer excludes, restricts or modifies any consumer right or guarantee under the Competition and Consumer Act 2010 (Cth), Schedule 2 — Australian Consumer Law, the Privacy Act 1988 (Cth), or any other applicable law that cannot lawfully be excluded or limited.

1. About This Disclaimer

This Disclaimer is issued by Dust Mite Allergy Solutions (ABN: 72 586 099 031) ("we", "us", "our"), operator of the website dustmiteallergysolutions.com.au. It applies to all visitors, users and customers of the Website.

This Disclaimer should be read together with our Terms of Service, Privacy Policy and Refund Policy.

Where any provision of this Disclaimer conflicts with the Australian Consumer Law or any other applicable law, the applicable law prevails to the extent of the inconsistency.

2. General Information Disclaimer

All information, content, products and services available on this Website are provided for general informational and home environment management purposes only. They are not provided as professional advice of any kind, including medical, therapeutic, legal, financial or scientific advice.

The content of this Website is intended for Australian residents only. We make no representation that the information, products or services available on this Website are appropriate, lawful or available outside Australia.

3. Not Medical Advice

Important: Nothing on this Website constitutes medical advice, medical diagnosis, clinical recommendation or a substitute for professional healthcare advice.

Dust Mite Allergy Solutions is not a medical practice, registered health service, pharmacy, therapeutic goods supplier or clinical facility.

Our products are designed to assist with reducing dust mite allergen exposure in the home environment. They are not therapeutic goods and are not intended to diagnose, treat, cure, mitigate or prevent any disease, disorder or medical condition.

Always consult a qualified healthcare professional before making decisions about the management of a health condition, and before commencing, altering or discontinuing any medical treatment, medication or therapy.

4. Health Condition References

This Website may reference health conditions, including dust mite allergy, asthma, eczema, rhinitis, atopic dermatitis and sensitive or eczema-prone skin, solely to identify the home environment context in which our products may be relevant.

These references do not constitute:

  • A representation that our products will treat, manage, prevent, alleviate or improve any condition
  • A clinical endorsement or therapeutic recommendation
  • A statement that our products have been evaluated, tested or approved by any regulatory body for the treatment of any condition

References to terms such as "eczema-prone skin", "sensitive skin" or "allergy-aware" describe a general skin type or home environment context for product selection only.

5. Accuracy of Information

We take reasonable care to ensure information published on this Website is accurate and current at the time of publication. However, we provide no warranty as to the accuracy, completeness, reliability, suitability or currency of any information on this Website.

This includes product descriptions, technical specifications, performance claims, study citations, health-related information, pricing, availability, shipping information, third-party product information and content produced with AI writing tools and reviewed for accuracy against peer-reviewed sources.

Information may change at any time without notice. If you believe any content is inaccurate or misleading, please contact us at info@dustmiteallergysolutions.com.au.

6. Product Indemnity & Limitation of Liability

Our products are household consumer products. They are not registered therapeutic goods, medical devices or clinical treatments.

To the maximum extent permitted by law, and subject to your rights under the Australian Consumer Law:

  • We are not liable for adverse reactions, allergic responses, health complications, personal injury or death arising from the use or misuse of any product.
  • We are not liable for property, surface, fabric or furnishing damage arising from use or misuse of any product.
  • We are not liable for loss arising from reliance on product information, health-related content, efficacy claims or study citations.
  • We are not liable for consequential, indirect, incidental, special or punitive loss or damage.
  • To the extent liability cannot be excluded, our total liability is limited to the amount paid for the specific product.

Australian Consumer Law: Nothing above excludes or limits any guarantee, right or remedy available to you under the Australian Consumer Law.

7. Product Safety

Safety warning: Electrical appliances, sprays and cleaning products must be used strictly in accordance with the manufacturer's instructions and safety guidelines.

By purchasing products from this Website, you acknowledge and agree that:

  • You will read all manufacturer instructions before first use.
  • You will use products only for their intended household purpose.
  • You will keep products away from children and pets where appropriate.
  • You will test sprays, steam or heat applications on a small concealed area before full application.
  • You accept responsibility for injury, damage or loss arising from improper, unsafe or negligent use.
  • High-temperature appliances: Steam cleaners sold on this Website operate at extreme temperatures (up to 170°C). Improper use can cause serious burns, scalding or surface damage. You accept responsibility for reading all manufacturer safety instructions before first use and for ensuring the appliance is used safely and kept out of reach of children at all times.

8. No Guarantee of Results

We make no guarantee that any product sold on this Website will:

  • Eliminate or completely remove dust mites or allergens
  • Reduce or improve any allergy symptom or health condition
  • Produce the same outcomes described in studies or testimonials
  • Meet the expectations or needs of every user

Individual results vary and depend on factors outside our control, including home environment, baseline allergen levels, humidity, ventilation and product usage.

9. Third-Party Products & Manufacturers

Products sold on this Website are manufactured or supplied by third parties. Product claims, technical specifications and safety information may be based on information supplied by those manufacturers or suppliers.

Users must read and follow all manufacturer instructions and safety warnings before use.

Some orders are fulfilled directly by our Australian third-party suppliers, who ship products to you on our behalf. In these cases, the product is supplied under the manufacturer's or supplier's own warranty and instructions. We are not the manufacturer of these products and make no independent representation about their specifications beyond what is provided to us by the supplier. Your rights under the Australian Consumer Law apply in full regardless of fulfilment method. For further information about how supplier fulfilment affects your personal information, please refer to our Privacy Policy.

10. Third-Party Content

This Website may feature articles, guides or other content created by third-party contributors. Such content reflects the views of the named author and does not constitute medical advice or endorsement by Dust Mite Allergy Solutions.

Always consult your own qualified healthcare professional before acting on health or wellness information.

11. AI-Assisted Content & Imagery

Some content and imagery on this Website is produced with AI writing tools and reviewed for accuracy against peer-reviewed sources before publication. This includes product descriptions, educational articles and product images.

While all such content is reviewed before publication, we make no representation that it is always accurate, complete or error-free.

Minor differences may exist between AI-assisted images and the physical product received, including colour, texture or finish variations.

Where a product is materially different from its description or displayed image, your rights under the Australian Consumer Law apply.

12. Data Sharing & Service Providers

In operating our business, we may share customer, transactional and operational data with trusted third-party service providers, including Shopify, Xero, Zoho, payment processors, shipping providers, review platforms and analytics providers.

These providers are only given access to the data reasonably necessary to perform their services.

We do not sell your personal information to third parties for their own marketing purposes.

Further details are available in our Privacy Policy.

13. International Data Transfers

Some third-party providers may be located outside Australia, including in the United States, Canada, New Zealand, India and Vietnam. Personal data may therefore be transferred internationally.

We take reasonable steps to ensure overseas recipients handle personal information consistently with the Australian Privacy Principles.

14. Customer Reviews & Testimonials

Customer reviews and testimonials reflect individual customer experiences only. They do not constitute scientific evidence or a guarantee that any product will produce similar results for another person.

We reserve the right to moderate or remove reviews containing misleading health claims, offensive material or unlawful content.

15. Third-Party Links

This Website may contain links to third-party websites. These links are provided for convenience only and do not constitute endorsement.

We are not responsible for the content, privacy practices or security of third-party websites.

16. Intellectual Property

All content on this Website, including text, product descriptions, images, logos and branding, is the intellectual property of Dust Mite Allergy Solutions or used with permission.

You may not reproduce, distribute or exploit any content from this Website without prior written permission.

17. User Responsibility

By using this Website and purchasing our products, you acknowledge responsibility for:

  • Reading all instructions and safety information before use
  • Using products only for their intended purpose
  • Seeking medical advice where appropriate
  • Testing products on surfaces and fabrics before full use
  • Keeping products safely out of reach of children and pets

18. Australian Consumer Law

Your statutory rights are preserved. Nothing in this Disclaimer excludes, restricts or modifies any right, guarantee or remedy available under the Australian Consumer Law or any other applicable law.

Products supplied by us come with consumer guarantees that cannot be excluded under Australian law.

19. Changes to This Disclaimer

We may update or amend this Disclaimer at any time. Changes take effect immediately upon publication on this Website.

20. Governing Law

This Disclaimer is governed by the laws of Queensland, Australia.

Nothing in this Disclaimer limits your rights to contact a relevant consumer regulator or tribunal.

21. Contact Us

For any questions, concerns or complaints regarding this Disclaimer, please contact us:

Dust Mite Allergy Solutions
ABN: 72 586 099 031
Email: info@dustmiteallergysolutions.com.au
Website: www.dustmiteallergysolutions.com.au

© 2026 Dust Mite Allergy Solutions. This Disclaimer forms part of our Terms of Service and should be read together with our Privacy Policy and Refund Policy.